About us

Our mission is to save you time so that you can focus on what is important - your patients' health.


For over 11 years, we have been supporting practices of all sizes and across specialties with an easy-to-implement automated appointment scheduling platform that allows you to reach deep into your patient panel. Reactivate lapsed patients, efficiently and effectively recover from cancellations and no-shows and streamline patient communications.

Our headquarters is in Austin, Texas – one of our country’s most innovative and dynamic technology hubs. From our developers to our customer support team, and everyone who is dedicated to our mission, our healthcare technology team is pretty special. We’re innovators and problem-solvers and we’re organized around one goal – your satisfaction. You’ll see it in the intuitiveness of our automated patient engagement solutions, the responsiveness of our customer support team, and the impact that the Vital Interaction platform can have on your practice.

Beginning with our very first practice implementation over a decade ago, our passion for customer service has underlined everything we do as a company. We are here to make your practice even more successful from first conversation through software integration, training, and ongoing support.

Ready to power up your practice?

Please complete the form so we can contact you with more information about how Vital Interaction can help grow your practice.