Delivering high quality patient care goes beyond the services your practice provides. It also includes the effort your staff makes to ensure patients feel confident in their healthcare decisions. Supporting patients during vulnerable times is something healthcare providers do best.
Creating and implementing a consent process that aligns with legal requirements with patient satisfaction in mind requires some strategic planning. The first thing to consider is what kind of messages you can send without obtaining your patients’ consent. Healthcare Treatment
With the urgent needs your practice requires daily, combined with delivery of high-quality patient care, improving patient communications and engagement can seem like a low priority. But when you identify how many patients are not rescheduling appointments after cancellations or
Whatever your specialty, it’s important to ensure your team is communicating with patients more than once a year. In addition to sending pre-appointment reminders and post-appointment follow-up communications, you can improve patient engagement without spending a large investment in time
In just a few years, innovative technology solutions have helped change the landscape of the healthcare industry. From digital appointment scheduling to electronic medical records, legislation has encouraged new standards like these to be implemented and adopted quickly by providers.
How does your practice handle emergency notifications to your patients? For example, if a provider has an emergency and can’t make it into the office, can you cancel and reschedule appointments quickly before patients begin to arrive? In response to
When implementing new healthtech tools to support your practice, it’s important to understand how they comply with federal rules and regulations guiding patient communications. From appointment reminders to emailing patients to discuss health issues and leaving messages with sensitive information,
Healthcare professionals know only too well how many patients fall through the cracks and end up not accessing essential care unless someone follows up to remind them of appointments and services due. During the global rollout of COVID-19 vaccinations we
We talk to lots of practices who realize once they start digging that they have quite a few patients slipping through the cracks, yet most have never tracked it or even done the analysis to see. For some patients, these
No one chooses a career in healthcare for the paperwork. But providers know, collecting and analyzing patient information, filing required insurance paperwork, and a million other administrative tasks take time away from one-on-one patient interactions every day. Tedious tasks like
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