In just a few years, innovative technology solutions have helped change the landscape of the healthcare industry. From digital appointment scheduling to electronic medical records, legislation has encouraged new standards like these to be implemented and adopted quickly by providers.
How does your practice handle emergency notifications to your patients? For example, if a provider has an emergency and can’t make it into the office, can you cancel and reschedule appointments quickly before patients begin to arrive? In response to
When implementing new healthtech tools to support your practice, it’s important to understand how they comply with federal rules and regulations guiding patient communications. From appointment reminders to emailing patients to discuss health issues and leaving messages with sensitive information,
Healthcare professionals know only too well how many patients fall through the cracks and end up not accessing essential care unless someone follows up to remind them of appointments and services due. During the global rollout of COVID-19 vaccinations we
We talk to lots of practices who realize once they start digging that they have quite a few patients slipping through the cracks, yet most have never tracked it or even done the analysis to see. For some patients, these
No one chooses a career in healthcare for the paperwork. But providers know, collecting and analyzing patient information, filing required insurance paperwork, and a million other administrative tasks take time away from one-on-one patient interactions every day. Tedious tasks like
Want to learn how to automate the process of identifying and contacting patients who have not scheduled or rescheduled appointments this year? Whether it’s a direct result of COVID-19 office shutdowns or due to other reasons, all practices have
The healthcare industry responded to the COVID-19 pandemic in 2020 by deploying telehealth services in greater amounts than ever before. Medical practices offered new telehealth services to help keep patients safe while delivering high quality care. The changes were well
Sabates Eye Centers is a medical group practice serving patients in five locations across Missouri and specializing in Ophthalmology and Optometry. With help from Vital Interaction and our partner SatisfiedPatient, the Sabates team has improved online patient reviews to an
When I first began working in healthcare part of my role included traveling out to the company’s individual practices to teach CPR. Within moments of walking into a practice, my co-instructor and I already formed the bulk of our opinion
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