At Vital Interaction, we believe that life is precious and that every patient deserves access to amazing care. That belief powers our mission to help bring physicians, their care teams, and their patients together in meaningful ways. Vital Interaction
Until about a year ago, I was one of many who was unconvinced that medical practices would change the way they communicate with patients. However, the wheels started turning when I witnessed a friend I was having lunch with schedule
Several months ago, we launched our 2-Step Appointment Cancellation feature, which has proven a boon for Vital Interaction™ clients. Using this tool, patients are able to easily cancel their upcoming appointments via text or email by simply entering their date
In recent weeks, we’ve talked a good bit about MACRA/MIPS reporting requirements, as well as how your practice can automate and improve reporting results and the workflows around them. This year, healthcare providers participating in MIPS are required to report
Do you and/or your staff spend a lot of time and resources on managing phones? Do many patients call you right after reminder notifications go out? Do patients call back without listening to the voicemail and create an awkward moment
A couple of weeks ago, I attended the Aspen Ideas/Spotlight Health Festival, an annual three-day conference where health and medicine experts come together to discuss leading industry topics. And it made me think hard about the future of health care,
Our team recently shared our first of four posts in a new series, Making Sense of MACRA: MIPS Reporting. In this series, we’ll be looking at different examples of MIPS measures and showing you how we can automate and improve
In my time working in the medical industry the past eight years, I have been very surprised at how little attention a number of medical practices pay to patient retention. Many medical practices and healthcare providers have no idea
As most of you know the Medicare Access and CHIP Reauthorization Act, a sweeping piece of legislation that changes the way healthcare providers are reimbursed for their services, was signed into law in April 2015. One of the key provisions
In recent weeks, Vital Interaction™ has released the first of several new tools to help your medical practice increase practice efficiency, cut down on no-shows, boost patient engagement, and improve both the patient experience and patient satisfaction. It’s our mission
Please complete the form so we can contact you with more information about how Vital Interaction can help grow your practice.
