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Blog

Blog

2-Step ‘Cancel Appointment’ Feature for Voice Calls

Several months ago, we launched our 2-Step Appointment Cancellation feature, which has proven a boon for Vital Interaction™ clients. Using this tool, patients are able to easily cancel their upcoming appointments via text or email by simply entering their date

Blog

Reduce Clicks and Focus on Patient Care

A couple of weeks ago, I attended the Aspen Ideas/Spotlight Health Festival, an annual  three-day conference where health and medicine experts come together to discuss leading industry topics. And it made me think hard about the future of health care,

Blog

Tools for Transforming Your Medical Practice’s Workflows

In recent weeks, Vital Interaction™ has released the first of several new tools to help your medical practice increase practice efficiency, cut down on no-shows, boost patient engagement, and improve both the patient experience and patient satisfaction. It’s our mission

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