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Automation Tools For Streamlining Your Medical Practice’s Workflows

As the healthcare industry moves increasingly toward automation, it’s imperative that medical practices are equipped with advanced automation tools and features to improve their workflows and to enhance patient-centered care. In a nutshell, the more automated your workflows are, the


Sending Mass Text & Email Messages To Patients

Has your medical practice ever needed a quick, easy way to reach a large subset of patients? Perhaps a natural disaster or inclement weather has affected your region and you need to reschedule hundreds—or even thousands—of patients. Maybe one of


My Favorite Reports for Tracking Patient Engagement

In recent posts, our team has discussed the importance of employing a patient communication system that works for your medical practice. This means having a patient communication system in place that: helps you achieve your goals enables you to measure


Optimizing Your Practice’s Reminder Email Messages

When was the last time you evaluated the reminder emails your medical practice sends to patients? While each reminder message type has its benefits, reminder emails, in particular, provide the most real estate, so to speak, for delivering valuable information

Automating Appointment Cancellations in Greenway® Intergy

It’s no secret that the healthcare industry has shifted monumentally in recent years. It’s changed significantly not just in terms of how care is delivered, information is stored and accessed, and reimbursements are made, but also in terms of how

4 Patient Engagement Essentials for Connecting With Hard-to-Reach Patients

When it comes to managing a successful practice, effective patient engagement and communication are paramount. It’s impossible to run a practice—let alone build meaningful doctor-patient relationships—if you’re unable to reach and engage patients. In most cases, reaching patients isn’t difficult,

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