Happier, Healthier Patients and Practices

Vital Interaction’s Automated Patient Intelligence platform enables healthcare organizations to connect with patients more effectively to deliver high-quality, cost-effective and personalized care.

Interactions that put patients first

Vital Interaction brings together healthcare data, business intelligence and workflow automation to enable superior patient experiences and valuable practice insights. See fee-for-service business gains today while readying for tomorrow’s value-based healthcare environment.

Medical clinic

Intuitive, easy-to-configure solutions

Facilitate quality patient interactions with automated touchpoints that deliver the right information at the right time via two-way text messaging, email and automated voice messages.


What practice leaders say about the Vital Interaction platform

“We are very happy with Vital Interaction. It’s probably the best investment we’ve made in a while. We noticed the positive impact of VI immediately!” – Anthony Robinson, Practice Administrator, Associates in Medicine

Patient Experience

Provide clear, efficient and helpful pre-appointment and post-appointment communications tailored to patient needs.

Executive Insights

Get comprehensive reports that detail key indicators of practice health, performance and ROI

Practice Collaboration

Enhance patient information exchange efficiency and improve intra-practice communication to enable superior care coordination and continuity of care.