It’s no secret that the healthcare industry has shifted monumentally in recent years. It’s changed significantly not just in terms of how care is delivered, information is stored and accessed, and reimbursements are made, but also in terms of how
Imagine this scenario: You send a patient a reminder message to confirm his appointment, and he opts to ‘cancel appointment.’ Your staff is then left with the task of cancelling the appointment in your practice management system. Many readers don’t
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