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measuring patient engagement

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Cancellation Links in Group Messaging

How does your practice handle emergency notifications to your patients? For example, if a provider has an emergency and can’t make it into the office, can you cancel and reschedule appointments quickly before patients begin to arrive?  In response to

A 3-step Process for Effectively Measuring Patient Engagement

Over the past eight years, I have read and heard countless perspectives on patient engagement—especially best practices for measuring it. Some measure engagement in terms of time, for example, while others assess engagement based on activities or interactions with patients.

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