When was the last time you evaluated the reminder emails your medical practice sends to patients? While each reminder message type has its benefits, reminder emails, in particular, provide the most real estate, so to speak, for delivering valuable information
There is a wide variety of reasons why patients fail to show for their appointments. Age and income are two key factors that have been found to greatly impact the likelihood of a person not keeping his or her appointment.
Imagine this scenario: You send a patient a reminder message to confirm his appointment, and he opts to ‘cancel appointment.’ Your staff is then left with the task of cancelling the appointment in your practice management system. Many readers don’t
The holidays are closing in, which means many medical practices will be closing to enjoy time with their families and to celebrate the reason for the season: the gift of life. However, even though your office may be closing, patients
In a perfect world, everyone would schedule in advance, confirm appointments, and show up on time. Alas, however, we live in the real world, and that isn’t the case. The fact is people get sick, things come up, and schedules
The ability to automate patient reminder messages, or appointment reminders, is certainly a favorite communication software feature among medical practice administrators today. In a nutshell, automated reminders save significant amounts of time and money—two commodities that seem to be increasingly
To confirm or not to confirm? That is, when should you seek appointment confirmation from patients, and when should you simply send appointment reminders? This is a question that many of our customers are posed with during the implementation process,
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