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Blog

Blog

Pre-Appointment Patient Education

Provide patients with educational content in advance of their appointment.  By customizing the content based on appointment type, practices are able to better prepare patients for their visits and ease anxiety around what to expect.  Content can be developed by

Blog

Reactivate your patients (and then keep them active) 

Patient reactivation is the process of reaching out to former patients who have not visited a healthcare practice in a certain period of time. It is estimated that roughly 25% of all patients in most practice’s databases are inactive or

Blog

Four Steps to Improving Patient Education

Delivering high quality patient care goes beyond the services your practice provides. It also includes the effort your staff makes to ensure patients feel confident in their healthcare decisions. Supporting patients during vulnerable times is something healthcare providers do best.

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Improving Patient Satisfaction with Your Consent Process

Creating and implementing a consent process that aligns with legal requirements with patient satisfaction in mind requires some strategic planning. The first thing to consider is what kind of messages you can send without obtaining your patients’ consent. Healthcare Treatment

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The Future of Healthcare Data Management and FHIR APIs

In just a few years, innovative technology solutions have helped change the landscape of the healthcare industry. From digital appointment scheduling to electronic medical records, legislation has encouraged new standards like these to be implemented and adopted quickly by providers.

Blog

Cancellation Links in Group Messaging

How does your practice handle emergency notifications to your patients? For example, if a provider has an emergency and can’t make it into the office, can you cancel and reschedule appointments quickly before patients begin to arrive?  In response to

Blog

Patient Health Automated Communications Compliance and Strategies

When implementing new healthtech tools to support your practice, it’s important to understand how they comply with federal rules and regulations guiding patient communications. From appointment reminders to emailing patients to discuss health issues and leaving messages with sensitive information,

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