FQHC

Fewer No-shows. Better Access. Better Outcomes.

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Trusted by Industry Leaders:

22%
Decreased No-Show Rates with AI-powered messaging
11%
Increased Appointment Volume per month
40mm
Messages delivered per year
13k
Providers Served
FHC

Vital Interaction helped us to keep our schedules full even after patients canceled and it prevented no-shows. When patients didn't reschedule, sending out recalls made sure they didn't get lost.

Tina McConnell

CIO, CSO, & Privacy Officer | Family Health Care

Key Value Drivers for FQHC Success

Communications that Drive Better Outcomes

Reduce No-Shows

Phone
Text Bubble Point
¡Hola, Olivia! Al entrar en la temporada navideña, también comienza la temporada de gripe. Este es un recordatorio amistoso para que programes tu vacuna contra la gripe y te des el regalo de una buena salud.Haz clic aquí para programar una cita.
嗨, Anna! 随着假期季节的到来,流感季节也随之而来。这是一条温馨提醒,记得预约你的流感疫苗,为自己送上一份健康的礼物。点击此处预约。
Hi Simon! As we enter the holiday season, we also enter flu season. This is a friendly reminder to schedule your flu shot and give yourself the gift of good health.Click here to schedule an appointment.
안녕 진! 연말 시즌이 다가오면서 독감 시즌도 함께 시작됩니다. 독감 예방접종을 예약하고 건강이라는 선물을 스스로에게 주라는 친절한 알림입니다.예약하려면 여기를 클릭하세요.
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Text Bubble Point
Olivia, tu cita para la vacuna contra la gripe el 12 de diciembre a las 2:15 p.m. ha sido confirmada. Nos vemos pronto.
Anna, 您12月12日下午2点15分的流感疫苗接种预约已确认。到时见。
Simon, your flu shot appointment for December 12 at 2:15 PM has been confirmed. See you soon.
진, 12월 12일 오후 2시 15분에 예정된 독감 예방접종 예약이 확인되었습니다. 곧 뵙겠습니다.
Reminder RowReminder RowReminder RowReminder Row

Message in your patient’s preferred channel and language via text, email, AI video, and AI voice.

Customize reminder cadences by provider, location, and appointment type.

Automatically identify high no show risk patients.

Close Care Gaps and Increase Visit Volume

Close Care Gaps and Increase Visit Volume

Easily Create Smart Lists leveraging data from your PM System or external sources.

Send Hyper-personalized messages leveraging text and AI-powered video.

Build Smart Campaigns that automate every touch.

Ease Staff Workloads

Ease Staff Workloads

Automate repetitive tasks and free up staff to to focus on patients.

Real-time, actionable insights into appointment outcomes, campaign performance, patient behavior, and operational efficiency.


FQHC Resources

See What Vital Interaction Can Do for Your Team

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Case Study

Family Health Care reduces no shows and saves thousands of hours

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Blog

Addressing Operational Gaps to Enhance FQHC Funding, Care, and Access

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Download

FQHC Guide to Patient Connections