Hyper-Personalized Patient Engagement Platform
Powered by AI

Core Features

PM System / EHR Integration

PM System / EHR Integration

Real-time integration for seamless access to appointments, patient demographics, billing data and more.

Power every outreach with live, accurate data.

Enjoy a Frictionless staff experience with no manual updates, or data sync delays

Branded Messaging

Branded Messaging

Your phone number and logo mean better patient response rates.

Two-way conversational texting allows patients to communicate in the way they prefer.

Rich Media like AI-powered videos personalize the patient experience, and drive engagement.

Automated Recall and Reactivation

Automated Recall and Reactivation

Easily Create Smart Lists leveraging data from your PM System or external sources.

Send Hyper-personalized messages leveraging text and AI-powered video.

Build Smart Campaigns that automate every touch.

Personalized Reminders

Phone
Text Bubble Point
¡Hola, Olivia! Al entrar en la temporada navideña, también comienza la temporada de gripe. Este es un recordatorio amistoso para que programes tu vacuna contra la gripe y te des el regalo de una buena salud.Haz clic aquí para programar una cita.
嗨, Anna! 随着假期季节的到来,流感季节也随之而来。这是一条温馨提醒,记得预约你的流感疫苗,为自己送上一份健康的礼物。点击此处预约。
Hi Simon! As we enter the holiday season, we also enter flu season. This is a friendly reminder to schedule your flu shot and give yourself the gift of good health.Click here to schedule an appointment.
안녕 진! 연말 시즌이 다가오면서 독감 시즌도 함께 시작됩니다. 독감 예방접종을 예약하고 건강이라는 선물을 스스로에게 주라는 친절한 알림입니다.예약하려면 여기를 클릭하세요.
Image Message
Text Bubble Point
Olivia, tu cita para la vacuna contra la gripe el 12 de diciembre a las 2:15 p.m. ha sido confirmada. Nos vemos pronto.
Anna, 您12月12日下午2点15分的流感疫苗接种预约已确认。到时见。
Simon, your flu shot appointment for December 12 at 2:15 PM has been confirmed. See you soon.
진, 12월 12일 오후 2시 15분에 예정된 독감 예방접종 예약이 확인되었습니다. 곧 뵙겠습니다.
Reminder RowReminder RowReminder RowReminder Row

Message in your patient’s preferred channel and language via text, email, AI video, and AI voice.

Customize reminder cadences by provider, location, and appointment type.

Automatically identify high no show risk patients.

Referral Management

Referral Management

Automate intake with AI Fax Extraction or online forms.

AI powered communications drive seamless patient scheduling.

Gain deep insights into referral performance and automatically close the loop with referring providers.

Vital Intelligence

Vital Intelligence

Track engagement, identify trends, and optimize performance with Vital Intelligence.

Real-time, actionable insights into appointment outcomes, campaign performance, patient behavior, and operational efficiency.



Patient holding a phone
Hyper Personalize Patient Engagement

At Every Step

Referral Management icon

Referral Management

In a world where efficiency meets care, our innovative platform transforms patient referrals into a seamless experience, enhancing communication and improving outcomes.

Download Guide
Online Appointment Requests icon

Online Appointment Requests

Empower patients to take control of their healthcare journey with our intuitive online appointment request system, reducing administrative burden and enhancing patient satisfaction.

Download Guide
Appointment Reminders icon

Appointment Reminders

Minimize no-shows and maximize practice efficiency with our intelligent appointment reminder system that delivers personalized notifications through patients' preferred channels.

Download Guide
Pre-Registration icon

Pre-Registration

Streamline the patient intake process with our digital pre-registration solution, allowing patients to complete paperwork before their visit for a smoother in-office experience.

Download Guide
Educational Content icon

Educational Content

Prepare patients for successful visits with targeted educational materials that inform, engage, and set appropriate expectations for their upcoming appointments.

Download Guide

Case Study

Real Practices. Real Results.

View All
arizona-eye-specialists
Case Study

Arizona Eye Specialists: VI reactivation campaigns boosted appointment volume by 38%

PSC Wichita Logo
Case Study

PSC Wichita: VI’s reactivation campaigns drove a 16% conversion to bookings

Claris Vision Logo
Case Study

Claris Vision: VI’s automated recalls brought in $139K without extra staff effort