
Sabates Eye Centers is a medical group practice serving patients in five locations across Missouri and specializing in Ophthalmology and Optometry. With help from Vital Interaction and our partner SatisfiedPatient, the Sabates team has improved online patient reviews to an average of 4.9 stars. The large practice employs 21 doctors and more than 140 team members.
An enhanced online reputation combined with new automation tools helped the medical group increase patient rescheduling by 25% in 2020. Sabates Marketing Director Stephanie Kelly joined us to share how her team leveraged automation and patient interaction tools from Vital Interaction, including recalls, reactivations, appointment reminders and surveys to improve the full patient experience.
Highlights of our conversation with Sabates Eye Centers include:
You can watch the free webinar online to learn more about how Stephanie’s team used automation and patient satisfaction tools to grow their practice. To learn how Vital Interaction can help grow your practice, contact a team member at sales@vitalinteraction.com.
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